Deposit & Cancellation Policy

Overnight Stay

Deposits

  • For travel within 30 days - Full payment is required at the time of booking. Payment can be made either by credit card, direct deposit or cheque. If paying by cheque the booking will only be guaranteed once the cheque has cleared.
  • For travel outside 30 days - A deposit of $300 per room is required at the time of booking. Full payment is due 1 month prior to arrival. During Peak Season (16 Dec 2013 – 15 Jan 2014) a $600 deposit is required per room.
  • Deposits paid are non-refundable but possibly transferrable – conditions apply.

Cancellation

  • Within 30 days of arrival - 100% cancellation fee applies to total booking.
  • Outside 30 days of arrival - A fee equal to the deposit applies.

Amendments

  • Excess alterations/changes may incur an administration fee of $25 per amendment