Important Information

MEDICAL

Lady Elliot Island is a remote location, 80km from the Queensland coast. There is limited air access and Lady Elliot management hold no liability for any flights and/or state of emergency transportation services in relation to accidents or illness whilst on Lady Elliot Island. We strongly recommend travel insurance to cover any unforeseen circumstances.

Qualified Senior First Aid Officers are on Island for any First Aid issues. We also have a well equipped First Aid room which houses oxygen, defibrillator, a Royal Flying Doctor Service (RFDS) emergency medical kit and other standard first aid equipment.

If you are taking medication, or have any condition (including food allergies) that require medication to alleviate the effects of that condition, please ensure that you have a sufficient supply with you for your stay on Lady Elliot Island as the Resort cannot source prescription medication.

If you require medical attention or need to see a doctor, this will be at your own cost.

In the event of a severe medical situation we have access to emergency services through Royal Flying Doctors for direct support and assessment for evacuations should that be required.

DIETARY

If you have any special dietary requirements, including food allergies, please inform our Reservations Team at the time of booking. Be aware it may take several days to arrange for goods to be sourced and flown in to the Island.

To assist us with your dietary requirements, you should include a list of foods you are unable to eat.

Please be advised that any costs incurred by the Resort in meeting such requests may be charged to you. This includes purchase/hiring and supplying and transporting of requested items and meals supplied outside of the normal tariff.

SPECIAL NEEDS

Please advise reservations at time of booking of any special needs for guests with disabilities.

EVACUATION

In the event of severe weather, decisions relating to evacuation will be made by the Managing Director & Resort Manager in consultation with the Disaster Coordination Centre in Gladstone. Decisions will be made with sufficient time to perform a successful evacuation of all guests to Hervey Bay or Bundaberg.

If you have any special request for your stay on Lady Elliot Island, please let us know prior your arrival so we can make sure to accommodate your needs. In the event that you require anything whilst on the island, please see the Island Manager who will be more than happy to assist where possible.